> For the complete documentation index, see [llms.txt](https://legal.nanonets.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legal.nanonets.com/privacy.md). # Privacy Policy Thank you for choosing to be part of our community at Nano Net Technologies Inc., doing business as Nanonets ("Nanonets", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at . When you visit our website[ https://nanonets.com](https://nanonets.com/) (the "Website") or Subdomains (like[ https://app.nanonets.com](https://app.nanonets.com/)) , and more generally, use any of our services (the "Services", which include the Website, our Subdomains such as , our software applications, and our integrations and apps offered through third-party platforms such as Microsoft Teams and Google Workspace), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events. This notice applies to Nanonets and to all Nanonets applications, integrations, and services, including the Nanonets app made available through the Microsoft Teams store and Microsoft AppSource. **Google user data.** Where Nanonets accesses data from your Google account through Google APIs, including Google Workspace APIs, that data is handled only as described in Section 17 of this notice. Section 17 takes precedence over every other part of this notice with respect to that data. In particular, Google user data is never used or transferred for advertising, marketing, lead generation, profiling, credit or lending decisions, or to train generalised artificial intelligence or machine learning models. Please read this privacy notice carefully as it will help you understand what we do with the information that we collect. #### 1. WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following: Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; job titles; usernames; passwords; contact preferences; contact or authentication data; billing addresses; and other similar information. Payment card details are collected and stored by our payment processor, Stripe, as described under "Payment Data" below. Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here:[ https://stripe.com/en-in/privacy](https://stripe.com/en-in/privacy). Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called "[HOW DO WE HANDLE YOUR SOCIAL LOGINS](https://legal.nanonets.com/privacy#6-how-do-we-handle-your-social-logins)" below. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information. Information automatically collected In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website. We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes: * Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings). * Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information. * Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services. Information collected from other sources In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources. In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, as well as from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles, and is used for business-to-business marketing and event promotion. Google user data received through Google APIs is never obtained from, combined with, or enriched using these sources, and is never used for these purposes. If you interact with us on a social media platform using your social media account (e.g. Facebook or Twitter), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account's privacy settings.

#### 2. HOW DO WE USE YOUR INFORMATION? In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our Website for the business purposes described below. Google user data received through Google APIs is used only for the purposes set out in Section 17, and none of the purposes listed in this section apply to it. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive: * To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed "[HOW DO WE HANDLE YOUR SOCIAL LOGINS](https://legal.nanonets.com/privacy#6-how-do-we-handle-your-social-logins)" for further information. * To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at and be sure to include your name, testimonial location, and contact information. * Request feedback. We may use your information to request feedback and to contact you about your use of our Website. * To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent. * To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order. * To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies. * To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention). * To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract. * To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond. * Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website. * To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services. * To send you marketing and promotional communications. We may use the business contact information you provide to us directly for our marketing purposes, if this is in accordance with your marketing preferences. We do not use Google user data, or the contents of documents you process in the Services, for this purpose. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "[WHAT ARE YOUR PRIVACY RIGHTS](https://legal.nanonets.com/privacy#11-what-are-your-privacy-rights)" below). * Advertise our own products to website visitors. We may use information collected through cookies on our marketing website to display Nanonets advertising to website visitors and to measure its effectiveness. This applies only to marketing website data. We do not use Google user data for this purpose.
#### 3. WILL YOUR INFORMATION BE SHARED WITH ANYONE? In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis: * Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose. * Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests. * Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract. * Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). * Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. More specifically, we may need to process your data or share your personal information in the following situations: * Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Where such a transfer would include Google user data received through Google APIs, we will obtain your prior explicit consent before the transfer takes place. * Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, cloud hosting, email delivery, error monitoring and customer support. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. This tracking applies to our marketing website only. No third party is permitted to access or receive Google user data through advertising, analytics or tracking technologies. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. * Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. * Business Partners. Where you ask us to, we may share your business contact information with an implementation or reseller partner working on your account. We do not share Google user data, or the contents of documents you process in the Services, with business partners.
#### 4. WHO WILL YOUR INFORMATION BE SHARED WITH? In Short: We only share information with the following third parties. We only share and disclose your information with the following third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled "[HOW CAN YOU CONTACT US ABOUT THIS NOTICE?](https://legal.nanonets.com/privacy#15-how-can-you-contact-us-about-this-notice)". The categories below describe recipients of website, account and billing information. Google user data received through Google APIs is disclosed only to the cloud infrastructure providers listed under "Cloud Computing Services" and to the model providers listed in our subprocessor register, and only to operate the feature you connected. It is not disclosed to any recipient listed under "Advertising on our marketing website", "Content Optimization" or "Web and Mobile Analytics". * Advertising on our marketing website Google AdSense and Bing Ads * Allow Users to Connect to Their Third-Party Accounts Google account * Cloud Computing Services Microsoft Azure, Amazon Web Services (AWS) and Google Cloud Platform * Communicate and Chat with Users Intercom * Content Optimization YouTube video embed * Data Backup and Security Google Drive Backup and Dropbox Backup * Invoice and Billing Stripe * User Account Registration and Authentication Google OAuth 2.0 and Auth0 * Web and Mobile Analytics Google Analytics, HubSpot Analytics and Smartlook #### 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. #### 6. HOW DO WE HANDLE YOUR SOCIAL LOGINS? In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you. Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform. We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Website. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps. #### 7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY? In Short: We may transfer, store, and process your information in countries other than your own. Our servers are located in the United States, the EU, and India. If you are accessing our Website from outside these countries, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WILL YOUR INFORMATION BE SHARED WITH ANYONE?" above), in the United States, the EU, India, and other countries. If you are a resident in the European Economic Area, UK and Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law. Nanonets complies with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce. Nanonets has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (“EU-U.S. DPF Principles”) with regards to the processing of personal information received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Nanonets has also certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (“Swiss-U.S. DPF Principles”) with regards to the processing of personal information received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Privacy Policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (“DPF”) program, and to view our certification, please visit[ https://www.dataprivacyframework.gov/](https://www.dataprivacyframework.gov/). This Privacy Policy sets out: * The types of individuals about whom Nanonets collects personal information * The types of personal information Nanonets collects * The purposes for which Nanonets processes personal information * The recipients to whom Nanonets discloses personal information * Your privacy rights and how to exercise them; and * How we can be contacted Complaints In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Nanonets commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK and Swiss individuals with inquiries or complaints regarding our handling of personal information received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact Nanonets at: Dispute resolution In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Nanonets commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (“DPAs”) and the UK Information Commissioner’s Office (“ICO”) and the Gibraltar Regulatory Authority (“GRA”) and the Swiss Federal Data Protection and Information Commissioner (‘FDPIC”) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF. Jurisdiction The Federal Trade Commission has jurisdiction over Nanonets' compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. Disclosures to public authorities Nanonets may, from time to time, be required to disclose personal information it receives under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Liability for onward transfers Nanonets is liable for the processing of personal information it receives under the DPF Principles and subsequently transfers to a third party acting as an agent on its behalf. Nanonets shall remain liable under the DPF Principles if its agent processes such personal information in a manner inconsistent with the DPF Principles, unless Nanonets proves that it is not responsible for the event giving rise to the damage. #### 8. HOW LONG DO WE KEEP YOUR INFORMATION? In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. Retention and deletion of Google user data received through Google APIs is governed by Section 17 of this notice.
#### 9. HOW DO WE KEEP YOUR INFORMATION SAFE? In Short: We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption of data in transit using TLS 1.2 or higher and encryption at rest using AES 256-bit encryption, access controls based on job function, and an information security program certified to ISO/IEC 27001:2022 with an annual SOC 2 Type II examination. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment. #### 10. DO WE COLLECT INFORMATION FROM MINORS? In Short: We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18, or that you are the parent or guardian of such a minor and consent to that minor's use of the Website. If we learn that we have collected personal information from a user under 18 years of age, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from a user under 18 years of age, please contact us at . #### 11. WHAT ARE YOUR PRIVACY RIGHTS? In Short: In some regions, such as the European Economic Area and the UK and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. In some regions (like the European Economic Area, UK and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please email us at . We will consider and act upon any request in accordance with applicable data protection laws. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:[ https://ec.europa.eu/info/law/law-topic/data-protection\_en](https://ec.europa.eu/info/law/law-topic/data-protection_en) If you are a resident in the United Kingdom, you may complain to the Information Commissioner's Office at . If you are a resident in Switzerland, the contact details for the data protection authorities are available here:[ https://www.edoeb.admin.ch/edoeb/en/home.html](https://www.edoeb.admin.ch/edoeb/en/home.html).
Nanonets commits to arbitrate claims and follow the terms as set forth in Annex I of the DPF Principles , provided that an individual has invoked binding arbitration by delivering notice to our organization and following the procedures and subject to conditions set forth in Annex I of Principles .
If you have questions or comments about your privacy rights, you may email us at . Account Information If you would at any time like to review or change the information in your account or terminate your account, you can: * Contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements. Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website visit[ http://www.aboutads.info/choices/](http://www.aboutads.info/choices/). Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may: * Contact us using the contact information provided. #### 12. CONTROLS FOR DO-NOT-TRACK FEATURES Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. **13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?** In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.). CCPA Privacy Notice The California Code of Regulations defines a "resident" as: (1) every individual who is in the State of California for other than a temporary or transitory purpose and(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose All other individuals are defined as "non-residents." If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information. What categories of personal information do we collect? We have collected the following categories of personal information in the past twelve (12) months:
|


Category




|


Examples




|


Collected




| | ------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------- | | A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name |


YES



| | B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history and financial information |


YES



| | C. Protected classification characteristics under California or federal law | Gender and date of birth |


NO



| | D. Commercial information | Transaction information, purchase history, financial details and payment information |


YES



| | E. Biometric information | Fingerprints and voiceprints |


NO



| | F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements |


YES



| | G. Geolocation data | Device location |


YES



| | H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities |


YES



| | I. Professional or employment-related information | Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us |


NO



| | J. Education Information | Student records and directory information |


NO



| | K. Inferences drawn from other personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics |


YES



| Categories F and K relate to marketing website analytics only. Neither is collected from, nor derived from, Google user data received through Google APIs. We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of: * Receiving help through our customer support channels; * Participation in customer surveys or contests; and * Facilitation in the delivery of our Services and to respond to your inquiries. How do we use and share your personal information? More information about our data collection and sharing practices can be found in this privacy notice. You may contact us by email at , or by referring to the contact details at the bottom of this document. If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else? We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf. The current list of our service providers can be found in below. We use personal information only for the business purposes described in this notice, and we do not sell personal information. We do not use Google user data received through Google APIs, or any data derived from it, for research, product development, model training, benchmarking or demonstration purposes. Nano Net Technologies Inc. has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months: * Category B. Personal information, as defined in the California Customer Records law, such as your name, contact information, education, employment, employment history and financial information. No Google user data received through Google APIs has been disclosed to any third party for a business or commercial purpose. The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "[WHO WILL YOUR INFORMATION BE SHARED WITH?](https://legal.nanonets.com/privacy#4-who-will-your-information-be-shared-with)". Your rights with respect to your personal data Right to request deletion of the data - Request to delete You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities. Right to be informed - Request to know Depending on the circumstances, you have a right to know: * whether we collect and use your personal information; * the categories of personal information that we collect; * the purposes for which the collected personal information is used; * whether we sell your personal information to third parties; * the categories of personal information that we sold or disclosed for a business purpose; * the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and * the business or commercial purpose for collecting or selling personal information. In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights We will not discriminate against you if you exercise your privacy rights. Verification process Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you. Other privacy rights * you may object to the processing of your personal data * you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data * you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA. * you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission. To exercise these rights, you can contact us by email at , or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you. #### 14. DO WE MAKE UPDATES TO THIS NOTICE? In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. #### 15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? If you have questions or comments about this notice, you may contact the office of our Data Protection Officer (DPO) by email at , by phone at +1-650-381-0077, or by post to: Nano Net Technologies Inc., Office of Data Protection Officer, 2261 Market St, #4010, San Francisco, CA 94114, United States #### 16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact: . We will respond to your request within 30 days. #### 17. GOOGLE USER DATA, GOOGLE WORKSPACE APIs, AND LIMITED USE **Scope and precedence.** This section applies to all data Nanonets accesses, collects, uses, stores, or transfers from Google APIs, including Google Workspace APIs such as Gmail and Google Drive ("Google user data"), whether accessed interactively by a user or by an automated workflow acting on a user's behalf. This section takes precedence over every other section of this notice. Where any other provision conflicts with this section in respect of Google user data, this section governs. **Limited Use commitment.** Nanonets' use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. The use of raw or derived user data received from Google Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements. **How Nanonets accesses Google user data.** Nanonets accesses Google user data only after a user connects their Google account and explicitly configures the Services to do so. Access is confined to the resources the user designates: the email messages and attachments matching the labels or filters the user configures in Gmail, and the files, folders, and file metadata the user selects in Google Drive. Access occurs only in response to a user action or a trigger the user has configured. Access is used solely to perform the task the user has configured: retrieving the designated documents, extracting and structuring data from them, presenting the results to the user for review within Nanonets, and writing the results to the destination the user has designated. **How we store and protect Google user data.** Google user data is stored within the Nanonets production environment in the region associated with the customer's account. It is encrypted in transit using Transport Layer Security version 1.2 or higher and encrypted at rest using AES 256-bit encryption. OAuth access tokens and refresh tokens are encrypted at rest and are not written to logs in plaintext. Access is restricted by job function under our Access Control Policy. Nanonets operates an information security management system certified to ISO/IEC 27001:2022 and undergoes an annual SOC 2 Type II examination. **Artificial intelligence and machine learning.** Nanonets does not retain or use Google user data to develop, improve, or train generalised, non-personalised, or foundational artificial intelligence or machine learning models. Google user data is not included in any training, fine-tuning, evaluation, or benchmarking dataset for such models. It is not used to improve accuracy, models, prompts, or system behaviour for any other customer or tenant. No model weights, embeddings, examples, or learned parameters derived from one customer's Google user data are made available to any other customer. Where a customer instructs Nanonets to train or refine an extraction model for their own account, including by correcting extracted results, that model is personalised to that customer's account, exists solely to deliver the feature the customer requested, is stored within that customer's own tenant, and is never used to serve any other customer or to build a general-purpose model. The customer may delete the model and its underlying data from their account at any time. **Derived data.** Data derived from Google user data, including extracted fields, embeddings, and vector representations, is treated as Google user data under this section and is subject to the same restrictions on use, transfer, and retention. **Retained context.** Where the Services retain context between runs to perform a configured task, that context is stored within the authorising customer's own tenant, is accessible only to that customer, and is used only to perform that customer's configured tasks. **Model providers and other subprocessors.** Processing may transmit Google user data to the third-party model providers and infrastructure providers strictly necessary to perform the configured task. These providers act as our subprocessors under written contract, are prohibited from retaining the data beyond what is required to return a response, and are prohibited from using it to train or improve their own models. Our current subprocessors are listed at . **Outputs and destinations.** Where the Services write output to a destination the user has configured, including third-party systems such as an ERP, accounting system, or messaging platform, that transfer occurs at the user's own direction and is limited to the output the user configured the Services to produce. **What we do not do.** We do not use Google user data for advertising, retargeting, personalised or interest-based advertising, market research, or lead generation. We do not use it to send marketing or promotional communications. We do not sell, rent, or trade it, and we do not transfer it to advertising platforms, data brokers, or information resellers. We do not use or transfer it to determine credit-worthiness or for lending purposes. We do not build databases from it. We do not permit third-party advertising, analytics, or tracking technologies to access it. We do not enrich or combine it with data from public databases, data providers, or marketing partners. We do not use it in product demonstrations, sales materials, or sample datasets. **Logs.** Operational logs may contain Google user data. These logs are access-controlled, are used only to operate, debug, and secure the Services for the customer concerned, and are retained for no longer than 90 days. **Human access.** Nanonets personnel do not read Google user data except: with the user's affirmative agreement to view specific messages or files, for example to resolve a support request the user has raised; where necessary for security purposes such as investigating abuse or a defect; to comply with applicable law; or where the data has been aggregated and de-identified for internal operations. Such access is logged. **Retention, revocation, and deletion.** Google user data is retained only for as long as necessary to deliver the task the user has configured and for as long as the user's Google account remains connected to their Nanonets workspace. Disconnecting a Google account halts all access immediately and deletes the stored OAuth tokens. Users may revoke Nanonets' access at any time from their Google Account permissions page at , and may request deletion of Google user data already processed into their workspace by contacting . Deletion requests are actioned within 30 days. **Transfers.** We transfer Google user data only: to the subprocessors described above, as necessary to provide the features visible and prominent in the Nanonets user interface; at the user's direction; for security purposes such as investigating abuse; to comply with applicable law or regulation; or as part of a merger, acquisition, or sale of assets, and in that case only after obtaining the user's prior explicit consent. \